Artificial Intelligence in Telephony
Designed for hotel excellence.
Artificial Intelligence in Telephony
Designed for hotel excellence.
Improve the experience of your residents and free
your teams from repetitive tasks.
Improve the experience of your residents and free
your teams from repetitive tasks.
Artificial Intelligence in Telephony
Designed for hotel excellence.
Improve the experience of your residents and free
your teams from repetitive tasks.
WORKS WITH
Features
Features
Features
Because the customer experience starts before check-in...
Features
Features
Features
Because the customer experience starts before check-in...
Reservation management
Groom takes, modifies, and confirms reservations. Each call is a potential sale handled with care.
Various information
Pre-checkin & upsell
Because the customer experience starts before check-in...
Reservation management
Groom takes, modifies, and confirms bookings. Each call is handled with care.
Various information
Pre-checkin & upsell
Because the customer experience starts before check-in...
Reservation management
Groom takes, modifies, and confirms bookings. Each call is handled with care.
Various information
Pre-checkin & upsell
... and continues
during the stay
Customer Information
The groom answers every question: schedules, activities, services. A true virtual concierge.
Room Service
Concierge
... and continues
during the stay
Customer Information
The groom answers every question: schedules, activities, services. A true virtual concierge.
Room Service
Concierge
... and continues
during the stay
Customer Information
The groom answers every question: schedules, activities, services. A true virtual concierge.
Room Service
Concierge
Benefits
Benefits
Benefits
Less stress,
more results.
Groom automates repetitive tasks, increases your sales, and improves customer satisfaction — without burdening your costs.
0 missed call
Every call is an opportunity. Groom responds instantly, 100% of the time, no matter the number of simultaneous calls.
0 missed call
Every call is an opportunity. Groom responds instantly, 100% of the time, no matter the number of simultaneous calls.
0 missed call
Every call is an opportunity. Groom responds instantly, 100% of the time, no matter the number of simultaneous calls.
Available 24/7
No breaks, no holidays. Your hotel is reachable at any hour, even at night.
Available 24/7
No breaks, no holidays. Your hotel is reachable at any hour, even at night.
Available 24/7
No breaks, no holidays. Your hotel is reachable at any hour, even at night.
Smooth discussion
Natural voices, a tone adjusted to your establishment. Every exchange sounds real.
Smooth discussion
Natural voices, a tone adjusted to your establishment. Every exchange sounds real.
Smooth discussion
Natural voices, a tone adjusted to your establishment. Every exchange sounds real.
Multilingual
Groom speaks more than 30 languages, to welcome each client without barriers.
Multilingual
Groom speaks more than 30 languages, to welcome each client without barriers.
Multilingual
Groom speaks more than 30 languages, to welcome each client without barriers.
Enhanced experience
Your reception is finding time for physical welcoming and customer satisfaction.
Enhanced experience
Your reception is finding time for physical welcoming and customer satisfaction.
Enhanced experience
Your reception is finding time for physical welcoming and customer satisfaction.
Economic
A controlled cost: Groom charges for the actual handling time of the call
Economic
A controlled cost: Groom charges for the actual handling time of the call
Economic
A controlled cost: Groom charges for the actual handling time of the call
hotel ecosystem.
Connected to your
hotel ecosystem.
Connected to your
hotel ecosystem.
Connected to your
Process
Process
Process
Setup
Set up
ultra fast
ultra fast
STEP 01.
Analysis of your hotel
We study all of your services, analyze your processes and tools, and capture the DNA of your brand. The goal: to create an agent that is not only effective but also a true reflection of your excellence.
STEP 01.
Analysis of your hotel
We study all of your services, analyze your processes and tools, and capture the DNA of your brand. The goal: to create an agent that is not only effective but also a true reflection of your excellence.
STEP 01.
Analysis of your hotel
We study all of your services, analyze your processes and tools, and capture the DNA of your brand. The goal: to create an agent that is not only effective but also a true reflection of your excellence.
STEP 02.
Creation of your agent
We select the voice that best embodies your establishment. We then create your agent and connect it to all your tools and software, so it can directly handle any requests from your clients.
STEP 02.
Creation of your agent
We select the voice that best embodies your establishment. We then create your agent and connect it to all your tools and software, so it can directly handle any requests from your clients.
STEP 02.
Creation of your agent
We select the voice that best represents your establishment. We then create your agent and connect it to all your tools and software so that it can directly handle any requests from your clients.
STEP 03.
Deployment
We deploy your agent on the scheduled hours and types of calls. You no longer miss any calls, and your customer service is instantly improved, both on-site and by phone.
STEP 03.
Deployment
We deploy your agent on the scheduled hours and types of calls. You no longer miss any calls, and your customer service is instantly improved, both on-site and by phone.
STEP 03.
Deployment
We deploy your agent on the scheduled hours and types of calls. You no longer miss any calls, and your customer service is instantly improved, both on-site and by phone.
Designed for
Designed for
demanding hotels.
demanding hotels
From Paris to Saint-Tropez, from Lyon to Courchevel — Groom supports 4★ and 5★ hotels, independent boutiques, and seasonal establishments. Your voice amplified, your hospitality enhanced, your image modernized.
From Paris to Saint-Tropez, from Lyon to Courchevel — Groom supports 4★ and 5★ hotels, independent boutiques, and seasonal establishments. Your voice amplified, your hospitality enhanced, your image modernized.
Consultez notre FAQ
Consultez notre FAQ
Trouvez rapidement les réponses aux questions fréquemment posées sur Groom.
Trouvez rapidement les réponses aux questions fréquemment posées sur Groom.
What is AI content creation?
AI content creation uses algorithms to generate text based on prompts and data input.
What is AI content creation?
AI content creation uses algorithms to generate text based on prompts and data input.
What is AI content creation?
AI content creation uses algorithms to generate text based on prompts and data input.
Is it beginner-friendly?
Yes, our platform is designed for anyone, no writing or tech experience needed.
Is it beginner-friendly?
Yes, our platform is designed for anyone, no writing or tech experience needed.
Is it beginner-friendly?
Yes, our platform is designed for anyone, no writing or tech experience needed.
Can I edit AI content?
Absolutely! You can review, customize, and refine any content AI generates instantly.
Can I edit AI content?
Absolutely! You can review, customize, and refine any content AI generates instantly.
Can I edit AI content?
Absolutely! You can review, customize, and refine any content AI generates instantly.
How accurate is the output?
The AI produces high-quality results, but always review for tone and accuracy.
How accurate is the output?
The AI produces high-quality results, but always review for tone and accuracy.
How accurate is the output?
The AI produces high-quality results, but always review for tone and accuracy.
Is my data safe?
Yes, we follow strict security protocols to ensure your data remains fully protected.
Is my data safe?
Yes, we follow strict security protocols to ensure your data remains fully protected.
Is my data safe?
Yes, we follow strict security protocols to ensure your data remains fully protected.
Does it support multiple languages?
Yes, our AI supports many major languages for global content creation and communication.
Does it support multiple languages?
Yes, our AI supports many major languages for global content creation and communication.
Does it support multiple languages?
Yes, our AI supports many major languages for global content creation and communication.